FAQ

Are Terrané products cruelty-free?

Yes, all Terrané products are cruelty-free. We do not test on animals, and we ensure our suppliers adhere to the same ethical standards.
Does Terrané offer international shipping?

Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location.
Can I return or exchange products if I'm not satisfied?

Yes, we offer a satisfaction guarantee. If you're not completely happy with your purchase, please contact our customer service team within [number] days of receipt for assistance with returns or exchanges.
Are Terrané products suitable for pregnant women or nursing mothers?

While our products are generally safe and formulated with natural ingredients, we recommend consulting with your healthcare provider before using any new skincare products during pregnancy or while breastfeeding.
Are Terrané products from natural ingredients?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Are Terrané products suitable for sensitive skin?

Many of our products are formulated with sensitive skin in mind, using gentle ingredients. However, we recommend checking individual product descriptions or consulting with your dermatologist if you have specific concerns.
What sustainability practices does Terrané follow?

Sustainability is a core value at Terrané. We strive to minimize our environmental footprint by using eco-friendly packaging, reducing waste in our manufacturing processes, and supporting sustainable sourcing practices.